During our workshops you’ll learn proven techniques that will help you:

  • Increase your customer base: You and your team will learn how to improve customer service with just a few simple lessons designed to increase your ability to make ardent and authentic connections with your customers.
  • Keep your employees: Owners and managers will learn to recognize the value of happy employees who are empowered to connect, enjoy what they do, and bring a positive attitude to work every day.
  • Attract clients and referrals: You’ll learn to help your organization by improving employee morale and productivity. It follows that staff who are encouraged to bring energy and passion to their work will attract quality clients and referrals – naturally!

You’ll leave smiling, with tools you can use immediately!

All the props and exercises used in this workshop are playful, energetic, and serve as a guide to introduce the lessons. Discussion and group exercises will give participants ideas and tools to use immediately. You will learn how to bring a positive attitude to work; how to be there for your customers and colleagues; and how to find ways to truly engage customers . . . to make their day!